Refund policy

Due to the nature of our beauty and hair care products, all sales are final.

We do not offer refunds, returns, or exchanges for:

• Change of mind
• Incorrect product ordered
• Opened or used products
• Shipping delays caused by carriers

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

• Order number
• Photos of the damaged product
• Description of the issue

We will review your request and determine an appropriate resolution.